Rose Tyler contacted Clive shortly after having her own encounters with the Ninth Doctor. Clive said "the Doctor" was held to be a title handed down from father to son, while he believed that the Doctor was an immortal alien. He showed Rose photographs and drawings of the incarnation she had met, taken at several different points in history.
Clive had a wife, Caroline, and a son. Shortly after his meeting with Rose, his family and he were on a shopping trip at Queen's Arcade when the Autons were activated. Clive was amazed to realise that the stories he had heard about the Doctor were true. However, an Auton approached his family and drew its gun on Clive. Clive stared at it with a look of cold submissiveness, knowing he was about to be killed. He was then shot dead by the Auton, while his family fled for their lives screaming. (TV: Rose)