Emily Trott was the kitchen maid at 64 Carlysle Street. She chatted with Steven Taylor, who was pretending to be the First Doctor's chauffeur.
When the old butler, Mr Golightly, suddenly died, Mrs Doyle and Matilda Jenkins became hysterical. Emily tried to calm Matilda while Alice Fittle tried to calm Mrs Doyle.
To Emily's surprise, Annabel Greystone, possessed by an alien, entered the servants' hall and quieted Mrs Doyle forever. (PROSE: 64 Carlylse Street)